Taysir Terms and Conditions

1. Using the Taysir Platform

a. Who can use Taysir?

• Be at least 18 years old
• Have the legal capacity to enter into a binding agreement
• Use a valid UAE phone number and email
• Complete account verification via OTP

We may suspend or remove any account that violates these Terms or our Community Guidelines.

b. Your account

• Keep your login credentials secure
• Ensure all provided information is accurate and updated
• You are responsible for all activity under your account

Submit a request to delete your account. It will be deleted automatically after 5 days.

2. UAE Residency, Emirates ID, and Legal Right to Work (Tasker Requirement)

To comply with UAE laws, only individuals who are legally permitted to work in the United Arab Emirates may register as Taskers on the Taysir Platform.

To be approved as a Tasker, you must hold:

• A valid UAE Residency Permit (Visa)
• A valid Emirates ID
• The legal right to perform paid services under UAE Labour & Immigration Law

You must upload accurate documentation during registration. Taysir may verify, audit, or request updated documents at any time. We may reject, suspend, or terminate your Tasker status if your documentation is invalid, expired, or inconsistent.

Individuals without valid residency or work rights, including tourists or visit-visa holders, are strictly prohibited from performing tasks.

Taysir does not sponsor visas, does not provide work permits, and does not form an employer–employee relationship.

2A. Required Permits, Licences and Certifications for Regulated Services

a. Regulated services that require permits

Certain services in the UAE require government-issued permits, licences, or professional certifications (for example: electrical work, plumbing, AC/HVAC, pest control, moving/transportation, babysitting, beauty services, and other municipality or DED-regulated activities).

If a task category requires a permit under UAE law, you must upload a valid permit to the Taysir Platform before you can make an offer. Taskers are not allowed to submit offers for regulated tasks without an approved permit on file.

b. Work eligibility & MOHRE permit requirement

If you are not eligible to work under your current residency or visa status, you must obtain a MOHRE work permit before performing any paid service. This includes individuals on student visas, family visas, part-time visas, or any category requiring external work approval.

You may apply for a MOHRE permit directly through the Ministry of Human Resources and Emiratisation (MOHRE):https://www.mohre.gov.ae/en/home.aspx.

c. Uploading additional documents

Taskers may upload additional required documents inside the app under:

Open Taysir App > Go to Profile > Permits > Select category to view or upload permits > Additional Documents

This may include trade licences, municipality permits, MOHRE work permits, professional certifications, or any other compliance documentation required by UAE law.

d. Verification & compliance review

Taysir may review, verify, or request updated documents at any time. We may suspend or restrict your ability to make offers if required documentation is missing, expired, or invalid.

Providing false documents or performing regulated services without proper authorization may lead to suspension, termination, and reporting to UAE authorities under compliance regulations.

3. Taysir is a platform, not an employer

Taysir is a digital marketplace connecting Customers with Taskers. We do not employ Taskers. All Taskers operate independently and are solely responsible for:

• Selecting tasks
• Setting pricing and scope
• Performing services safely and legally
• Ensuring they hold required licences or permits

4. User conduct and platform rules

You agree not to:

• Engage in fraud, abuse, harassment, or harmful behavior
• Post illegal, dangerous, or prohibited tasks
• Upload harmful, explicit, or fraudulent content
• Impersonate others or falsify identity documents
• Interfere with platform security or functionality
• Engage in self-advertisement or promote external services or your own business

Violation may result in warnings, suspension, or permanent account removal.

5. Payments and fees

Payments may be facilitated through secure third-party providers. You agree to:

• Pay agreed task fees
• Use authorized payment methods
• Pay applicable service or withdrawal fees

Taysir may freeze or reverse payments in cases involving fraud or legal investigation.

6. Content you post

By uploading content, you grant Taysir a non-exclusive, royalty-free licence to host and use it to operate the platform.

Do not upload:

• Illegal or offensive content
• Content you do not own
• False or misleading information

7. Privacy and data

Personal data is processed according to our Privacy Policy. This includes:

• Phone number, email, and profile details
• Location data (if enabled)
• Biometric and device data (if enabled)
• Identity verification documents
• Task and message history

8. Third-party services

Taysir uses third-party providers such as OTP services, hosting services, and payment processors. Their separate terms apply. We are not responsible for outages or failures caused by third-party systems.

9. Prohibited tasks

The following tasks are strictly prohibited on Taysir:

• Illegal goods or services
• Medical, legal, or financial services requiring government licensing
• Immigration or visa services
• Adult, escort, or explicit services
• Transportation of restricted or controlled items
• Any access to banking accounts, PINs, credit cards, or passwords
• Work requiring permits the user does not hold
• Any activity prohibited under UAE law

10. Insurance disclaimer

Unless explicitly stated, Taysir does not provide insurance coverage for users, tasks, injuries, damages, or disputes. Any future insurance offering will be governed by separate terms.

11. Anti–Money Laundering, Legal Work & Cooperation with Authorities

a. Anti–Money Laundering (AML) & CTF

Taysir complies with applicable UAE Anti–Money Laundering and Counter-Terrorist Financing regulations. Users must not use the platform for illegal financial activity, including money laundering, terrorism financing, fraudulent transfers, or other prohibited transactions. Taysir may freeze or hold payments, request additional verification, or suspend accounts if suspicious activity is detected, and may report such activity to UAE authorities where required by law.

b. Legal work eligibility

Taskers confirm that they are legally allowed to work in the UAE under their current visa and sponsorship status, and that they hold any required permits, approvals, or licences. Performing tasks without proper authorization may breach UAE labour or immigration laws and is the sole responsibility of the Tasker.

c. Indemnity

Users agree to indemnify and hold Taysir harmless from any claims, penalties, fines, or liabilities arising from their violation of UAE laws, including labour, immigration, licensing, Anti–Money Laundering, or Counter-Terrorist Financing regulations.

d. Cooperation with UAE authorities

Taysir may cooperate with UAE law enforcement, regulators, and competent authorities and share user information when legally required in connection with investigations into fraud, illegal work, money laundering, or other regulatory breaches.

12. Limitation of liability

• Taysir is not liable for indirect, incidental, or consequential damages
• Taysir does not guarantee task quality, safety, legality, or user performance
• Taysir is not responsible for unauthorized access or downtime beyond reasonable control

13. Termination and suspension

We may suspend or terminate your account if you:

• Violate these Terms or Community Guidelines
• Provide false or fraudulent documents
• Engage in illegal or harmful activities
• Perform tasks without legal right to work

You may terminate your account anytime through the app, once deleted it will take 5 days to be fully removed from Taysir's systems.

14. Changes to these Terms

Taysir may update these Terms at any time. Significant changes will be communicated through app notification or email. Continued use of the platform constitutes acceptance of updated Terms.

15. Governing law

These Terms are governed by the laws of the United Arab Emirates. Disputes will be resolved through UAE courts.

16. Contact us